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RENTAL POLICIES

Tenant FAQ’s

Popular Question From Tenants
How do I submit a rental application?

Rental applications can be placed through the Renters Portal.

How is the application selected?

Applications are based on criminal background screening, eviction screening, and credit screening.

When do I get to sign the Lease?

You may be offered a Lease after the application is filled out and accepted, screening has taken place and accepted, and a holding deposit has been made.

When can I visit a property?

You are always recommended to cruise the exterior region of a desired rental and get an idea if you like the building and its neighborhood. After such, you can contact Property Management and set an appointment. Please do not disrupt the current Tenants.

What is the security deposit policy?

A holding deposit of typically $500 needs to be supplied as a cashier’s check or money order. If you are rejected, it will be returned. The remaining security deposit balance will need to be applied at the signing of the contract. If you are accepted and change your mind, it can be reduced or become non-refundable due to “lost rental wages.”

Tenant FAQ’s

Popular Question From Tenants
Do I have to sign a Lease even Month to Month?

Month to Month will also need a renters contract.

Can you increase the rental amount?

Rental fees will always remain the same as per the contract. Increases may occur after the Lease has expired and a new extension is in effect.

Are rentals based on auto payment?

Rent can be paid by direct payment through the online resident portal, or paid by credit card, but with a fee.

What happens if I can’t pay the rent on time?

We wish never to have problems with renters, and we will make every effort to keep you as our customer; however, payments will need to be paid within the three day “grace period” after the due date. An additional late fee will be included.

Can I have a waterbed or fish tank?

If the landlord agrees and places it in writing, you may have a waterbed or fish tank. You will also need special insurance; the location will be limited to only the lower floors.

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Tenant FAQ’s

Popular Questions From Tenants
Do I need renter’s insurance?

It is typically not mandatory, but we highly suggest that all of our renters maintain adequate renters insurance. You may produce your own or apply through the Renters Portal and obtain a policy.

Am I allowed to have any roommates or guests?

You can always have guests, but they must abide by any rules in the agreements and only stay over 14 days if they are considered to be occupying the premises.

What is the pet policy?

No dog, cat, bird, fish, or other domestic pet or animal may be kept on or about the premises without Landlord’s prior written consent. Additional deposits and insurance may also necessary. Service pets for disabilities will always be allowed.

Can I alter anything in the rental to my taste?

No. Any alterations must be made with prior written approval.

Can management enter my home when I’m not there?

Management will always try to give renters several days’ notice, if not more. Management may enter with a 24-hour notice and without an occupant if needed.

Didn’t find your needed answer? Give us a call, and maybe we can help.

Need help with setting up your portal? Unsure about your renter’s insurance? Pet insurance? We’re here to answer any of your questions. Drop us a line and we’ll get back to you as soon as possible. Please include your address if you are an existing Tenant.

Tenants FAQ’s