Your paperwork will always be secure

Owner FAQ’s

Popular Question From Owners

How long does it take to start managing the property?

Paperwork should be completed within 24 hours after signing the agreement, and security deposits can take up to 36 hours with the bank.

How long does it take to find Tenants?

Our goal will always be to locate acceptable Tenants as soon as possible. We have a multitude of advertising policies and always hope to beat the DOM for your area.

Do I have to sign a commitment?

We require an annual contract for all agreements except “Contract Only” plans.

Do you screen all Tenants?

All Tenants will continually be screened, with no exceptions.

How do you collect the rent?

All rent needs to be collected online through the Renters Portal by using a credit card or electronic payments. Any money orders or cashiers checks will slow the process down, but must also be accepted.

Owner FAQ’s

Popular Question From Owners

How long does it take to start managing the property?

Paperwork should be completed within 24 hours after signing the agreement, and security deposits can take up to 36 hours with the bank.

How long does it take to find Tenants?

Our goal will always be to locate acceptable Tenants as soon as possible. We have a multitude of advertising policies and always hope to beat the DOM for your area.

Do I have to sign a commitment?

We require an annual contract for all agreements except “Contract Only” plans.

Do you screen all Tenants?

All Tenants will continually be screened, with no exceptions.

How do you collect the rent?

All rent needs to be collected online through the Renters Portal by using a credit card or electronic payments. Any money orders or cashiers checks will slow the process down, but must also be accepted.

Owner FAQ’s

Popular Question From Owners
What if my Tenant doesn’t pay rent on time?

Failure to pay on time will automatically create a 3-day notice, and an additional fee will be placed, which will be added to your monthly revenue.

Who decides the process regarding the property’s rent?

Property rates can be selected by the Owner or the Property Management. Since we have an in-house Certified Appraiser, it may be better if we supply the marketing amount; however, this is still your decision.

Do I need to change my current insurance?

Your insurance can remain with any company. We will need to maintain a copy and be placed as an “additional insured” and supply the Broker with a Declarations page within 30 days of the contract.

What kind of inspections are conducted?

Every Tenant will be part of a “move-in” and “move-out” inspection. Bi-annual internal inspections will also ensure your property remains in good condition.

Which paperwork is accessible?

As an Owner, you may enter the Owners portal at any time to monitor revenue, repairs, or recurring events.

Have time to enjoy California

Owner FAQ’s

Popular Question From Owners
What if my Tenant doesn’t pay rent on time?

Failure to pay on time will automatically create a 3-day notice, and an additional fee will be placed, which will be added to your monthly revenue.

Who decides the process regarding the property’s rent?

Property rates can be selected by the Owner or the Property Management. Since we have an in-house Certified Appraiser, it may be better if we supply the marketing amount; however, this is still your decision.

Do I need to change my current insurance?

Your insurance can remain with any company. We will need to maintain a copy and be placed as an “additional insured” and supply the Broker with a Declarations page within 30 days of the contract.

What kind of inspections are conducted?

Every Tenant will be part of a “move-in” and “move-out” inspection. Bi-annual internal inspections will also ensure your property remains in good condition.

Which paperwork is accessible?

As an Owner, you may enter the Owners portal at any time to monitor revenue, repairs, or recurring events.

Save your hard earned money

Owner FAQ’s

Popular Questions From Owners
How much control will I have?

You may always choose the level of control you desire; we need to know any particular items you prefer so we can work with you.

Will you make any recommendations?

We love making recommendations, especially for your Tenant’s safety and your potential marketing plan.

Is a policy for property damage in the Lease?

Our licensed partners will perform repairs unless you have a preferred company of your liking. You will be informed regarding any details over a pre-designated amount established within the contract.

Do I need to install reserves for minor repairs?

You must add a minimum balance of $500 to your account, allowing us to pay for small unexpected repairs and typical recurring maintenance such as pool or grounds keeping work.

What is your pet policy?

Any Tenant with pets will need to undergo a pet screening with PetScreening.com for each animal.

Owner FAQ’s

Popular Questions From Owners
How much control will I have?

You may always choose the level of control you desire; we need to know any particular items you prefer so we can work with you.

Will you make any recommendations?

We love making recommendations, especially for your Tenant’s safety and your potential marketing plan.

Is a policy for property damage in the Lease?

Our licensed partners will perform repairs unless you have a preferred company of your liking. You will be informed regarding any details over a pre-designated amount established within the contract.

Do I need to install reserves for minor repairs?

You must add a minimum balance of $500 to your account, allowing us to pay for small unexpected repairs and typical recurring maintenance such as pool or grounds keeping work.

What is your pet policy?

Any Tenant with pets will need to undergo a pet screening with PetScreening.com for each animal.

Didn’t find your needed answer? Give us a call and maybe we can help.

Need help with setting up your portal? Unsure about your renter’s insurance? Were here to answer any of your questions. Drop us a line and we’ll get back as soon as possible. Please include your address if you are an existing Owner.

Didn’t find your needed answer? Give us a call and maybe we can help.

Need help with setting up your portal? Unsure about your renter’s insurance? Were here to answer any of your questions. Drop us a line and we’ll get back as soon as possible. Please include your address if you are an existing Owner.

Owners FAQ’s